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Scam Alert

Spot a loan scam before you pay

Scammers pose as licensed moneylenders and ask for a “GST fee” or “processing fee” before a loan that never arrives. Here’s how to spot one, check a lender, and get help, based on official Singapore Government guidance.

Loan scams in Singapore

384

cases reported
Jan–Jun 2026 (456 a year earlier)

S$2.1M

lost
Jan–Jun 2026 (S$3.3M a year earlier)

S$5,518

average loss per case
Jan–Jun 2026

935

cases reported in 2025
About S$7.0M lost

Source: Singapore Police Force, Mid-Year Scam and Cybercrime Brief 2026 and Annual Scam and Cybercrime Brief 2025.

Looking for ScamAlert’s loan scam page? ScamAlert.sg now redirects to the Government’s ScamShield website. See ScamShield’s Loan Scams guide

01

Spot it

How loan scams work, and the red flags

How the scam unfolds

number-one

An offer appears

A fast-cash loan ad or short video on social media such as TikTok or Facebook, a result from your own internet search, or an unsolicited SMS or WhatsApp message.

number-two

You’re asked to pay first

A “GST fee” or “processing fee” by bank transfer, ATM cash deposit, PayNow or cash, before the loan is released.

number-three

The loan never comes

Victims only realise it was a scam when the money isn’t disbursed. Some scammers also copy real lenders’ websites using look-alike web addresses.

Six red flags

A loan offer you didn’t ask for

By call, SMS, WhatsApp, Telegram or social media.

A fee before the payout

“GST”, admin, processing or any other upfront fee.

No visit to an office

Approved online or by phone, with no face-to-face ID check.

Not on MinLaw’s list

Or its website or address doesn’t match the list.

Asks for your Singpass login

Or wants to keep your NRIC or ATM card.

A payment link or QR code

Sent by someone you don’t know.

Licensed moneylenderLoan scammer
How they reach you
Only via business or consumer directories, its own website, and at its business premises
Unsolicited messages, or ads and videos on social media
Where the loan is approved
Only at its approved place of business, after checking your ID face to face
Online or over the phone
Money before the loan
Never. A loan approval fee of up to 10% may be deducted when the loan is granted
“GST” or “processing” fees paid upfront
Can you verify them?
Yes, on MinLaw’s List of Licensed Moneylenders
Uses a real lender’s name or a look-alike website

02

Check it

Make sure a moneylender is real

step 01

Find it on MinLaw’s list

Look it up on the List of Licensed Moneylenders. Not there? Don’t borrow.

step 02

Match the website and address

Before visiting a lender’s website, check its web and physical address against the list only.

step 03

Expect to meet in person

Licensed lenders must verify your ID face to face at their approved premises. Fully online loans aren’t allowed.

Our details on MinLaw’s list

Name SGP Credit Singapore Pte. Ltd. Licence 10/2026 Address 133 Jurong Gateway Road, #01-295, Singapore 600133 Phone 6466 1157 Website www.sgpcredit.com.sg

Our company does not own any Facebook Pages. We will never ask you to transfer money before your loan is disbursed. If a message uses our name but different details, don’t reply or pay.

03

report it

Already paid, or not sure? Act fast

If you’ve been scammed

number-one

Contact your bank immediately

Or activate your bank’s Kill Switch to freeze your accounts. Bank hotlines

number-two

File a police report

Online or at a Neighbourhood Police Centre. Include the scammer’s number and screenshots.

number-three

Secure your accounts

Change passwords, turn on two-factor authentication and warn your contacts.

number-four

Report the scammer

To the platform that contacted you, and in the ScamShield app.

Who to call

1799
ScamShield Helpline24/7. Check if something is a scam.
1800-255-0000
Police HotlineReport a loan scam, or use I-Witness online.
999
EmergencyUrgent police assistance.
1800-2255-529
Registry of MoneylendersComplaints about moneylenders and illegal loan ads.

?

FAQ

Common questions

Can a licensed moneylender offer me a loan on WhatsApp or by SMS?

No. Licensed moneylenders are not allowed to make unsolicited calls or send unsolicited loan offers on platforms such as WhatsApp, Telegram, Facebook, TikTok or Instagram, or to advertise by SMS. ScamShield’s advice is that any unsolicited loan offer is a scam.

No. A licensed moneylender must meet you in person at its approved place of business to verify your identity before granting any loan. A loan transaction done fully online is not allowed.

  • Interest of up to 4% a month, on the principal still owed
  • Late interest of up to 4% a month, only on the amount repaid late
  • A late fee of up to S$60 for each month of late repayment
  • A loan approval fee of up to 10% of the principal, when the loan is granted

All of these together cannot exceed the amount borrowed (court-ordered legal costs are separate). Unsecured loans other than business loans, disbursed on or after 15 September 2026, also have a three-business-day cooling-off period.

Be careful and don’t share personal details. MinLaw will not ask a member of the public to make any payment to an officer. To check, call the MinLaw hotline on 1800 2255 529, Credit Bureau Singapore on 6565 6363 or the Moneylenders Credit Bureau on 6335 3897.

ScamAlert.sg now redirects to the Government’s ScamShield website, and the old loan scam page is no longer available. ScamShield’s current guidance is on its Loan Scams page.

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